COVID-19 Updates

Changes to Centre Trading from Monday 11th October

On Monday 27th September the NSW Premier announced planned changes to the current ‘stay at home’ orders once NSW reaches 70% double dose vaccination rates. It is expected that these changes will occur on Monday 11th October. On this date, all stores within our centre will reopen with most operating under some trading restrictions including capacity limits.

 

When visiting us from Monday 11th October, there are a few things we will ask you to do to help us keep you, and our team, safe.

 

Plan Ahead

We know that some of our stores have been closed since June and many of you are looking forward to visiting them. We appreciate your ongoing support. Our Retailers and their team members look forward to welcoming you back in store. We expect our Centre to be busy and we encourage you to plan ahead for your visit. When you visit stores within our centre, you will notice capacity limits on entries. We ask that you adhere to these limits and only enter the store if capacity allows. For all hair and beauty services, please make bookings in advance. Waiting areas within stores may be limited or unavailable so where possible we ask that you arrive for these services at your set appointment time.

 

Check-In with QR Codes

You are required to check-in on entry to our centre and also each store that you visit. These QR check-ins provide important information for NSW Health should a COVID-19 positive case occur in our centre. Should you be classified as being a close or casual contact, you will be contacted directly by NSW Health and advised if you are required to get a COVID-19 test. By ensuring people are aware of any direct exposure, we can play our part in minimising the spread and keeping our community safe.

 

Wear a Mask

At all times whilst in centre you are required to wear a mask unless eating or drinking. Our team, partners and tenants will also be wearing masks at all times.

 

Physical distancing

Please ensure you maintain 1.5 metres between yourself and others at all times. Additionally, some stores will be operating under the 1 person per 4 sqm rule. Capacity limits will be clearly displayed on store entries

 

Treat all staff and each other with respect

All staff working in our centre are here to serve you and ensure you have an enjoyable experience whilst with us. All team members are required to adhere to the guidelines set out by the NSW Government. Our team, our retailers and their teams will be pleasant and helpful and we ask that you are kind and patient with them. Our priority remains on keeping them, and you, safe.

 

We appreciate your ongoing support and understanding. We look forward to reopening all stores on Monday 11th October. We will keep you informed on any further updates or changes.

 

Regards,

 

Centre Management

 

Current Government Restrictions for the Liverpool LGA

On Friday 20th August 2021, the NSW Premier announced that the current ‘stay at home’ orders for Greater Sydney will be extended until the end of September 2021.

In line with these extended government restrictions, all current operational restrictions remain in place for our Centre.

Additionally, from 12.01am Monday 23rd August 2021, the following additional restrictions apply:

     - Stores that provide pet supplies, office supplies, landscaping materials (including plants), hardware and building supplies must close and provide click and collect only

Due to the curfew, please note that Woolworths will be closing at the below time until further notice.

     - Woolworths: closes at 8:30pm

    When visiting us for your essential goods and services, please remember:

         - Check in on entry
         - Wear a mask in Centre at all times
         - Utilise the sanitiser on entry
         - Cough or sneeze into your elbow

    Importantly, please stay home if you are feeling unwell and get tested for COVID-19 if symptoms occur. We understand that this extended lockdown is difficult for our community and we are here to support you. Thank you for your ongoing understanding and support.

     

    Woolworths's trading hours effective Monday, 23rd August 2021.
    From this date, Woolworths will operate reduced trading hours. The reduced trading hours will then support the customers via Woolworths' Click & Collect and Home Delivery services. For further information we encourage to contact the store directly.  

     

    Woolworths Carnes Hill Marketplace 
    (02) 8785 3645

    Monday

    7:00am - 8:30pm*

    Tuesday

    7:00am - 8:30pm*

    Wednesday

    7:00am - 8:30pm*

    Thursday

    7:00am - 8:30pm*

    Friday

    7:00am - 8:30pm*

    Saturday

    7:00am - 8:30pm*

    Sunday

    7:30am - 8:30pm*

    *Note: temporary change in trading hours due to COVID-19 restrictions.

    Latest COVID-19 Confirmed Exposure Sites

     

    Wednesday 4th August 2021 

     

    We have been made aware that a customer who visited Woolworths on Wednesday 4th August between 10am and 10:25am has returned a positive COVID-19 test result.

    Any visitor to Woolworths during the above-mentioned day and time is a casual contact and must immediately get tested and self-isolate until they receive a negative test result. If your date of exposure at this venue occurred in the last four days, you must get another test on day five from the date of exposure. Wear a mask around others and limit your movements until you get another negative result. You should continue to monitor for symptoms and if any symptoms occur you should get tested again.

    Woolworths, and our centre, has been cleaned in line with SafeWork Australia guidelines. Any team members who were working at the above-mentioned day and time are following the above health advice.

    This is an important reminder to ensure that when you visit us for your essential goods and services you are:

    • checking in on entry via the Service NSW COVID-Safe Check In app and at individual stores
    • maintaining 1.5 metres between yourself and others
    • wearing a mask at all times
    • observing store capacity limits 
    • utilising the hand sanitiser on entries

    Additionally, if you are feeling unwell, please stay home and ensure you get tested if you have symptoms.

    Staying safe and well is a community effort. Together we can minimise any risks and play our part in stopping the spread.  

    Thank you for your ongoing co-operation.  

    Centre Management

    Important Note: This information has been provided based on information provided to Charter Hall by third parties. Recipients are encouraged to make their own enquiries and consider relevant government advice as appropriate. 

     

    Thursday 22nd July 2021 

     

    We have been made aware that a visitor to Carnes Hill Marketplace on Thursday 22nd July 2021 between 11:30am and 12:15pm has returned a positive COVID-19 test result.

    Any visitor to Carnes Hill Marketplace during the above-mentioned time is a casual contact and must immediately get tested and self-isolate until they receive a negative test result. If your date of exposure at this venue occurred in the last four days, you must get another test on day five from the date of exposure. Wear a mask around others and limit your movements until you get another negative result. You should continue to monitor for symptoms and if any symptoms occur you should get tested again.

    This morning we have completed a clean before trade in line with SafeWork Australia guidelines. Additionally, any Carnes Hill Marketplace team members who were in Centre at the above-mentioned time have been advised to get tested and self-isolate.

    This is an important reminder to ensure that when you visit us for your essential goods and services you are:

    • checking in on entry via the Service NSW COVID-Safe Check In app and at individual stores
    • wear a mask at all times
    • maintaining 1.5 metres between yourself and others
    • observing store capacity limits  
    • utilising the hand sanitiser on entries

    Additionally, if you are feeling unwell, please stay home and ensure you get tested if you have symptoms.  

    Staying safe and well is a community effort. Together we can minimise any risks and play our part in stopping the spread.  

    Thank you for your ongoing co-operation.  

    Centre Management
     

    Important Note: This information has been provided based on information provided to Charter Hall by third parties. Recipients are encouraged to make their own enquiries and consider relevant government advice as appropriate. 

     

    Wednesday 21st July 2021 

     

     

    We have been made aware that a customer who visited the following stores on the dates and times listed has returned a positive COVID-19 test result.

    Commonwealth Bank – Wednesday 21st July between 12.45pm and 1pm

    KFC – Wednesday 21st July between 1.05pm and 1.20pm

    Any visitor to these stores during the above-mentioned time is a casual contact and must immediately get tested and self-isolate until they receive a negative test result. If your date of exposure at this venue occurred in the last four days, you must get another test on day five from the date of exposure. Wear a mask around others and limit your movements until you get another negative result. You should continue to monitor for symptoms and if any symptoms occur you should get tested again.

    Both stores, and our centre, has been cleaned in line with SafeWork Australia guidelines. Any team member who was in these stores at the above-mentioned time are following the above health advice.

    This is an important reminder to ensure that when you visit us for your essential goods and services you are:

    • checking in on entry via the Service NSW COVID-Safe Check In app and at individual stores
    • maintaining 1.5 metres between yourself and others
    • wear a mask at all times
    • observing store capacity limits 
    • utilising the hand sanitiser on entries

    Additionally, if you are feeling unwell, please stay home and ensure you get tested if you have symptoms.

    Staying safe and well is a community effort. Together we can minimise any risks and play our part in stopping the spread.  

    Thank you for your ongoing co-operation.  

    Centre Management

    Important Note: This information has been provided based on information provided to Charter Hall by third parties. Recipients are encouraged to make their own enquiries and consider relevant government advice as appropriate. 

     

    Monday 12th July 2021

     

     

    This morning we became aware that a visitor to Woolworths at Carnes Hill Marketplace on Monday 12th July 2021 between 9.45am and 10.04am has returned a positive COVID-19 test result.

    We have been advised that Woolworths has completed an overnight clean in line with SafeWork Australia guidelines and all staff who worked at the above-mentioned time are being tested and currently isolating.

    NSW Health have advised that anyone who visited Woolworths during this time are classified as a casual contact and must immediately get tested and self-isolate until receiving a negative test result.

    This is an important reminder to ensure that you are protecting yourself and others when in the community. Please remember when visiting us;

    • checking in on entry via the Service NSW COVID-Safe Check In app and at individual stores
    • maintaining 1.5 metres between yourself and others
    • wear a mask at all times
    • observing store capacity limits 
    • utilising the hand sanitiser on entries

    Additionally, if you are unwell, please stay home and ensure you get tested if you have symptoms. 

    Staying safe and well is a community effort and together we can play our part in stopping the spread.  

    We thank you for your ongoing understanding and support.

    Centre Management

    Important Note: This information has been provided based on information provided to Charter Hall by third parties. Recipients are encouraged to make their own enquiries and consider relevant government advice as appropriate. 

     

     

     

    For the latest information regarding COVID-19 please visit NSW Health

    We thank you for your ongoing support and understanding.